Answered…

Individual and supervision sessions are usually 60 minutes, with an option for 90 minutes if preferred. For couples, families, and group work, 90 minutes is recommended to ensure everyone has enough time to share in a supportive environment.

Just bring yourself! Before your first session, you’ll receive a confidential intake form to complete. It’s really helpful if you can submit it at least a week in advance to ensure we’re ready to hit the ground running.

While my fees aren’t eligible for Medicare rebates, some private health insurers do offer rebates for counselling services. It’s a good idea to check with your provider to see if your policy includes “Counselling” or “Relationship Counselling” rebates. Unfortunately, relationship counselling isn’t covered under Medicare, even though it plays a crucial role in supporting mental health and wellbeing.

Absolutely. Your session notes are private and will never be shared without your consent, except in rare legal circumstances, such as a court subpoena. With your permission, I can also liaise with other health practitioners to ensure holistic support for your wellbeing.

Not at all! Online video sessions are a fantastic alternative to face-to-face therapy and are just as effective. Many clients are pleasantly surprised by how warm, personal, and impactful online sessions can feel. For added flexibility, I also offer email and text counselling, and in special circumstances, home visits can be arranged to ensure you receive the support you need.

This varies for everyone. Many clients benefit from just 3–6 sessions, while others will need longer for complex issues. We’ll review your progress together and tailor therapy to your needs.

Yes, I offer flexible times, including Saturdays and the occasional Sunday, for busy clients.

I believe the best therapeutic outcomes are achieved by addressing individual needs within the context of relationship therapy. That’s why my Tapping into Relationships – eft² approach integrates individual trauma work to enhance and expedite the relationship counselling process. This creates a compassionate and supportive space not only in the counselling room but also in your home environment. However, this approach may not be suitable for every person or dynamic. I will always ensure that each partner feels comfortable and therapeutically safe before including individual sessions alongside relationship counselling.

Not at all! Seeking counselling is a sign of courage and strength. It shows that you’re willing to face challenges head-on and take proactive steps toward growth and understanding. Far from being a sign of weakness, it’s something to be proud of—a commitment to yourself and your relationships.

That’s completely okay! It’s my role to gently guide you and help uncover what’s beneath the surface. If talking feels too overwhelming, we can explore alternative therapies that allow you to express yourself in ways that feel more comfortable and natural. You don’t need to have all the answers—just showing up is a big step forward.

It’s completely natural to feel this way, and you’re not alone. My approach is trauma-informed, which means I create a safe and supportive space where you can share at your own pace. Sometimes, tears can express what words cannot, offering a sense of relief and release. You’ll never be rushed or judged—this is your space to feel, heal, and grow.

Absolutely, I can help! If online therapy isn’t practical for your family, I can arrange to travel to you for a few days of intensive family support tailored to your needs. Afterward, we can continue working together through online or phone sessions to maintain the progress we’ve made. While travel and accommodation costs would apply, my extensive experience working in rural and remote areas ensures that your family receives the support you need, no matter where you are.

Your experience matters to me. I regularly check in on your welfare and welcome feedback, positive and negative. If you’re uncomfortable sharing feedback in person, you can always text or email me.
For formal complaints, you can contact:

• Health Complaints Commissioner: http://www.vic.gov.au or 1300 582 113
• Australian Counselling Association (ACA): https://www.theaca.net.au/contact.php or 1300 784 333 (Practitioner ID: 2422)

I hope we can resolve any concerns together, but I understand challenges can arise. Sharing your concerns can lead to deeper healing and trust.