Some Questions

Answered…

Not at all! You can book online, schedule a free 15-minute online chat, or get in touch directly via phone, text, or email—whatever works best for you. It’s quick, easy, and hassle-free. For more details, visit the Contact Page. In fact, online works far better than most people expect — sometimes it can even be a superior medium.

As a guide: sessions are usually 60 minutes for individuals and 90 minutes for couples and families – though individuals are most welcome to book 90 minutes too. Sometimes we just need a bit longer.

Just bring yourself! Before your first session, you’ll receive a confidential intake form to complete. It’s really helpful if you can submit it at least a week in advance to ensure we’re ready to hit the ground running.

While my fees aren’t eligible for Medicare rebates, some private health insurers do offer rebates for counselling services. It’s a good idea to check with your provider to see if your policy includes “Counselling” or “Relationship Counselling” rebates. Unfortunately, relationship counselling isn’t covered under Medicare, even though it plays a crucial role in supporting mental health and wellbeing.

Absolutely. Your session notes are private and will never be shared without your consent, except in rare legal circumstances, such as a court subpoena. With your permission, I can also liaise with other health practitioners to ensure holistic support for your wellbeing.

Not at all! Online video sessions are a fantastic alternative to face-to-face therapy and are just as effective. Many clients are pleasantly surprised by how warm, personal, and impactful online sessions can feel. For added flexibility, I also offer email and text counselling, and in special circumstances, home visits can be arranged to ensure you receive the support you need.

This varies for everyone. Many clients benefit from just 3–6 sessions, while others will need longer for complex issues. We’ll review your progress together and tailor therapy to your needs.

Yes, I offer flexible times, including Saturdays and the occasional Sunday, for busy clients.

I believe the best therapeutic outcomes are achieved by addressing individual needs within the context of relationship therapy. That’s why my Tapping into Relationships – eft² approach integrates individual trauma work to enhance and expedite the relationship counselling process. This creates a compassionate and supportive space not only in the counselling room but also in your home environment. However, this approach may not be suitable for every person or dynamic. I will always ensure that each partner feels comfortable and therapeutically safe before including individual sessions alongside relationship counselling.

Individual sessions (60 minutes) are $250 — though you’re very welcome to book a longer 90-minute session if you’d like more time. Relationship sessions (90 minutes) are $450, and family sessions (90 minutes) are $500. Report writing is $250 per hour, and there is a small additional administration fee of $25 per person.

Not necessarily. Ideally I see you together, but plenty of people start on their own — sometimes because their partner isn’t ready yet. You’re welcome to invite them to join your free 15-minute chat, or they can have their own. And if they’re still not ready, we can absolutely begin relationship-focused sessions on your own — often partners join later, once they see the wonderful changes you’re making.

The first session is the only “cookie cutter” part of my therapy. I help everyone get on the same page with some simple, well-researched psychological education, and introduce a few techniques so it’s therapeutically safe for us to go anywhere after that. Subsequent sessions are perfectly nuanced to your situation and your needs. So you can relax — the first session doesn’t go into any heavy issues or traumatic incidents. I safely prepare you for that.

It usually is. I’ve worked with adult ADHD, attachment trauma, betrayal, long histories of disconnection and much more — and most often a complex mix of these. There is very little I haven’t sat with before.

Book a free 15-minute chat. It’s a conversation, not a commitment.

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Eliza
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I cannot speak highly enough of Tess- her warmth, care and compassion, her intelligence and knowledge that she brings to every session are truly incredible. She draws on a wealth of experience and deep understanding. Tess has guided me through some very challenging times in my life, always with kindness, a non-judgemental attitude, curiosity and showing me how to act with compassion and love towards myself. I am very grateful for the journey that we have been on together and the deep work that we continue to do collaboratively. It has made such a difference to my life, to my interpersonal relationships and my relationship with myself. Her great sense of humour and reflections are a wonderful antidote. Thank you so much Tess!
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Harriet Gerbert
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My partner and I began seeing Tess for 'preventative' therapy when we started dating 2 years ago, and she has helped us to build an incredible foundation for our life together. Tess is compassionate and insightful, and we come out of every session with new insights that help us understand each other, and ourselves, better - even when we think we've analysed the problem from every angle, Tess surprises us with an insight that unlocks repair and healing. Tess has also taught us the power of tapping for self-regulation, and this has helped us de-escalate many situations before they escalate. Thank you so much Tess for being with us through our issues big and small!
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Kelsey Smith
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A Wonderful experience- Looking forward to more Sessions I’ve had two sessions with Tess so far, and I’m genuinely excited to see where this journey takes me. My daughter recommended Tess after experiencing many sessions with her, and I can see why she speaks so highly of her. Tess has a reputation for being incredibly kind and effective, and she truly lives up to it. From the very beginning, Tess made me feel comfortable and heard. She has a unique ability to connect and get to the heart of what’s important to me, which felt almost intuitive. It’s like she has a sixth sense for understanding how I feel and what I need. Her approach is a beautiful balance of compassion, expertise and experience kind, she’s non-judgmental in a way that allows me to be completely open without fear of criticism. Her knowledge is vast, and it’s clear that she has a wealth of experience to draw from. But what stands out most is her ability to tailor her techniques to fit my personal situation. I feel like I’m in very capable hands, and I can already sense the positive shifts after just a couple of sessions. I’m looking forward to continuing my work with Tess and seeing where the process leads. If you’re looking for someone who combines warmth with expertise, Tess is definitely someone you should consider.
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Genevieve Smith
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I’m deeply grateful for the support and healing Tess has facilitated in me. Through our work together, I’ve experienced profound growth in both my interpersonal relationships and the relationship I have with myself. My emotional regulation and communication with loved ones have improved significantly, and I feel more grounded and connected than ever. Tess has a remarkable ability to guide me to the deeper issues beneath the surface while ensuring I never feel too raw or exposed in the process. Her approach is both gentle and effective, creating a space that feels safe, compassionate, and transformative. I’ve recommended Tess to friends and family who have also experienced meaningful healing under her guidance. I can’t recommend her highly enough.
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Sarah Wells
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Tess helped me heal and cope after being in an abusive marriage. I highly recommend her. She was understanding and guided me with achievable coping strategies that greatly improved mental health and helped balance my nervous system.
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Nicolas Derbyshire
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Wow, where to start! I feel like I owe Tess so much; not only has she helped me see and deal with the toxicity that had surrounded me for so long, she has also helped me understand and embrace my true self. Tess’s gentle guidance, wisdom and empathy are a gift for anyone that needs help navigating relationships that don’t feel right. I can’t express how much Tess has helped me and can only recommend that you consider her for your counselling!
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Kirsty Angus
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Tess clearly identified issues within my relationship immediately and more accurately than any other therapist had done before. She always works with kindness and offers a wholistic follow up and care.